And the 2014 EC/EDI Solution of the Year Award winner is… eZCom Software

Congratulations to eZCom Software and their Lingo Product as the first winner of the 2014 NEECOM EC/EDI Solution of the Year Award! The award was presented to Carol Weidner, CEO,  of eZCom Software on October 16th, 2014 at the Fall NEECOM Conference in Westborough MA.

Summary from eZCom’s Award Application:

Retailers and their manufacturer partners can benefit immensely from enhancing their combined performance in the area of direct to consumer (drop ship) fulfillment. In the lead up to Holiday 2013, eZCom Software developed an EDI-powered drop ship solution of increased scope and performance; this enabled the Fortune 500 Department Store Retailer and its manufacturer community to seamlessly accommodate the unprecedented demand surrounding the past holiday rush.  The custom solution also enabled the Fortune 500 Department Store Retailer to extend its credo of unprecedented customer service to its relationship with its manufacturer partners.

Benefits to the retailer include:

• Chance to expand offerings without financial risk
• Ability to compete with e-tailers
• Reduction of inventory, warehousing, and packing and shipping costs
• Highly efficient fulfillment
• Seamless manufacturer adoption and implementation due to eZCom’s exceptional customer service, as well as Lingo’s provision of:
  • High-volume direct-to-consumer capabilities: ADS batch processing streamlines and speeds many-to-one packing and shipping
  • Custom-branded packing slips
  • Shipping integration with FedEx and UPS
• Extension of credo of unsurpassed customer service to manufacturer partners’ experience

Benefits to the manufacturers include:

• Quick and easy compliance with retailer’s direct-to-consumer regulations; relatedly, enhanced relationship with retailer (and possibility to leverage higher volume of business)
• Edge over manufacturers lacking drop-ship capabilities
• Unlimited, award winning customer service to ensure seamless adoption and challenge-free usage
• Chance to profit from direct-to-consumer demand in a cost-efficient and time-saving manner:
  • High-volume capabilities: ADS batch processing streamlines and speeds many-to-one packing and shipping
  • Custom-branded packing slips
  • Integration with FedEx and UPS
  • Special drop-ship pricing

If you would like to nominate your company for the 2015 EC/EDI Solution of the Year Award – Click here!