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NEECOM Spring Conference
May 8th, 2025 Newton

Thursday May 08
 Four Points by Sheraton Boston Newton

Our Event Speakers 

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Ira Keltz

President, NEECOM 

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James Lewis

CEO, Enhanced Retail Solutions

Andrew Fitzpatrick

Andrew Fitzpatrick

X12 Operations and Licensing. 

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Ken Hausam

CTO, Garnet River LLC

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Shayne Pendergast

RPA Practice Lead

Garnet River LLC

Eric Bloom

Eric Bloom

Executive Director, IT Management and

Leadership Institute

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Ian Redlin

CEO, Octolan Technology, Better EDI

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Neel Sharma

Founder & President

SPICE Technology Group

 Our Schedule 

  • Registration opens and attendees are invited to enjoy breakfast as NEECOM kicks off the day’s conference activities.

  • NEECOM President, Ira Keltz, Mass General Brigham

  • James Lewis – CEO, Enhanced Retail Solutions

    AI is having a moment. Like many evolving technologies before it, there is a lot of hype. How do you sift through the noise to determine whether it can be useful to your business or not?  This presentation will show a practical approach to AI in the retail sector. Utilizing POS data including EDI 852, retail analytic/planning expertise and an advanced scoring system we will show AI can automatically interpret the business in a very specific and detailed way. The concepts can be used for any type of business. Highlights include:

    • Looking for and recommending specific actions to improve the business.

    • Improve inventory planning.

    • Finding opportunities and liabilities that would otherwise go undetected.

    • Improving scalability and time resources.

  • Andrew Fitzpatrick, X12 Operations and Licensing 

    X12 will provide an update on its JSON Proof of Concept (PoC) for supply chain transactions, its recently launched self-service portal for licensing & membership, other news related to X12 standards, and more.

  • Ken Hausam – CTO, Garnet River LLC 

    Shayne Pendergast – RPA Practice Lead, Garnet River LLC 

    Manual processing of PDF documents, whether digitally generated or from scanned paper, remains a persistent challenge for SMEs. For many vendors, EDI is still perceived to be out of reach, and they continue to rely on emailing attachments for orders, receipts, invoices, shipping labels, RMAs, etc. In this session, discover how AI and RPA have evolved well beyond the OCR technology from just a decade ago to transform the ingestion of these documents. From automatically validating incoming invoices and extracting key data to classifying billing categories and integrating with ERP/Accounting systems, solutions like Quidi eliminate tedious manual steps, increasing both accuracy and security. Join us to learn how streamlining approval workflows and reducing errors leads to significant operational savings and improved outcomes.

  • Join Us for the Famous NEECOM Lunch Buffet & Great Conversations

  • Eric Bloom, Executive Director, IT Management and Leadership Institute 

    The question, regardless of the technology being implemented, is how you select it, implement it, introduce it, and support it, in a way that maximizes its potential for success and user adoption. This talk answers those questions by discussing various new technology concepts, new technology considerations, and an 11-step technology selection and implementation process.

  • Neel Sharma, Founder and President,Spice Technology Group

    Artificial Intelligence is reshaping Electronic Data Interchange (EDI) by automating document flows, accelerating partner onboarding, and enabling real-time insights. Neel's presentation explores AI’s disruptive impact over the next two years—blending machine learning with legacy systems—and examines how roles in EDI operations, support, and integration will evolve or be redefined.

  • Sip, Connect, Repeat
    Proudly sponsored by Edict Systems

  • Ian Redlin, CEO, Octolan Technology, Better EDI, and Returns Desk 

    This session will tackle the $890 billion returns challenge, with returns projected to top 17% of all merchandise sales in 2025. We will explore strategies to reduce returns, such as AI-powered sizing tools and enhanced product information, alongside efforts to promote circularity through resale, refurbishment, and upcycling initiatives. Finally, we’ll highlight how the final mile of returns is executed, focusing on innovative solutions that streamline the process, from convenient customer drop-off options to efficient sorting and processing at returns processing, ultimately transforming returns from a costly burden into a strategic asset for retailers.
    Applies to:  Retail (E-commerce & Brick & Mortar), logistics providers, brands, technology solution providers and sustainability-focused professionals

  • Raffle, Cheers, Chats & See-You-Laters
    Wind down with prizes, bites, and one last chance to connect

 〣 Address 〣 

Four Points by Sheraton Boston Newton

 320 Washington St, Newton, MA 02458, USA

Join industry professionals at the NEECOM Spring Conference 2025 for networking, discussions, and strategies to elevate your career and business.

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